INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. How long will it take to receive my order?
Orders are usually delivered within 3–7 working days, depending on your location. Metro cities may receive orders faster.
2. Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected pin codes. You can check availability during checkout.
3. What is your return policy?
We offer a 7-day return/replacement policy if the product is damaged, defective, or different from what you ordered. Please ensure the item is unused and in original packaging.
4. How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS and Email. You can also track it directly on our website under My Orders.
5. How can I contact customer support?
You can reach us via:
Email: info@melloowluxury.com
Phone/WhatsApp: +91-9219813520
Our team is available Mon–Sat, 10 AM to 7 PM to assist you.
INFORMATION ABOUT US